Terms of Service

Proposed effective date: November 2, 2026 · Version 2026-11-02.1

Draft for legal review. Not yet effective or published.

These Terms govern the consumer Trend shopping app, yourtrend.ing, and related shopper services (the “Services”) provided by Trend Engineering, LLC (“Trend,” “we,” or “us”). Contact hello@yourtrend.ing for support, account questions, or complaints. Our Privacy Policy explains how we handle personal information.

1. Agreement and eligibility

By accepting these Terms when they are presented in the app, you agree to them. You must be at least 13 and meet any higher minimum age required by law. If you have not reached the age of legal majority, a parent or legal guardian must authorize your use and any purchase and accept these Terms where required by law. Do not use the Services if you cannot meet these requirements. These Terms do not remove any mandatory consumer rights.

2. Shopping discovery and recommendations

Trend helps you discover clothing and other physical products, search and filter products, express preferences, maintain a cart, and, where supported for a merchant, open checkout and view confirmed orders. Recommendations use your selected interests and shopping interactions. A recommendation does not guarantee fit, quality, authenticity, availability, or a particular result.

Product details, images, prices, and availability can be incomplete or outdated. Review the selected variant, quantity, final price, taxes, shipping costs, and seller terms at checkout. Adding a product to your cart does not reserve stock or lock its price. Some merchants or features may be unavailable in your location or app version.

3. Accounts and local information

Use your own authorized account and provide accurate information. Apple or Google sign-in, where available, is also subject to the provider's terms. Protect your device and sign-in credentials and promptly report suspected misuse. Trend does not need your Apple or Google password.

Shopping preferences, reactions, and the ordinary cart are primarily stored on your device. They may not synchronize across devices and can be lost if local data is removed. Signing out, uninstalling the app, revoking provider access, and deleting your Trend account have different effects, as explained in the Privacy Policy.

4. Retailer checkout and purchases

The identified retailer is the seller of its products and is responsible for its offer, fulfillment, shipping, taxes, returns, refunds, product warranties, and customer service, subject to applicable law. Trend facilitates product discovery and supported checkout; it does not act as the seller or the payment processor for those purchases. Shopify and the payment services displayed at checkout provide merchant checkout and payment functions.

A cart containing products from different retailers may require separate checkouts, payment approvals, shipping charges, and return requests. You authorize only the specific transaction you approve at checkout. A cart action or opening a checkout does not itself authorize a charge. These purchases concern physical goods, rather than digital app features or an App Store subscription.

A payment-sheet completion message may precede the merchant's verified payment confirmation. If status is unclear, check order status or contact support before paying again. Trend's order display may not include later refunds, chargebacks, cancellations, or shipping updates; consult the retailer's records. Closing your Trend account does not cancel a purchase, reverse a charge, or change the retailer's obligations.

5. Acceptable use and third-party content

Use the Services lawfully for their intended purpose. Do not impersonate others, commit fraud, infringe rights, distribute malware, attempt unauthorized access, bypass security or rate limits, interfere with the Services, or extract personal information without authorization. Restrictions do not prohibit conduct that applicable law expressly protects.

Retailer images, descriptions, trademarks, websites, and offers belong to their respective owners. Their appearance in Trend does not imply a partnership or endorsement. External sites and services have their own terms and policies. Report inaccurate products or suspected infringement to our contact address, identifying the material, its location, your concern, and your contact details.

6. App license and ownership

Trend and its licensors retain their rights in the software, design, branding, and original service materials. You may use the Services for their intended personal shopping purpose, subject to these Terms and applicable law. Third-party materials and open-source components remain subject to their respective licenses.

For an iOS app obtained through the App Store, Apple's Standard Licensed Application End User License Agreement governs the app license unless a separate custom license is supplied through the App Store. These service Terms supplement that license and do not replace its mandatory provisions or Apple's applicable Usage Rules. Trend provides support for its Services; Apple is not a party to these service Terms or the retailer's purchase contract.

You retain rights in information you provide to Trend. You permit us to process it as needed to provide, secure, and support the Services, consistently with the Privacy Policy. This does not grant an unrestricted license to sell your private shopping history. We may use voluntary suggestions without owing compensation.

7. Charges and changes

These Terms do not authorize an undisclosed Trend charge or subscription. Any future fee for Trend services must be disclosed and accepted before it applies. Retailer purchase charges are shown in the relevant checkout.

We may update or discontinue features. We will give reasonable notice of material changes where required and practicable. Material changes to these Terms will carry a new effective date and appropriate notice; renewed acceptance will be requested when required. Changes do not retroactively remove accrued rights or govern an already-arisen dispute.

8. Suspension and account closure

You may stop using the Services and request account deletion. We may restrict or suspend access for a material breach, unlawful activity, fraud, security threats, or discontinuation of the Services. Where appropriate, we will provide notice and an opportunity to address the issue; urgent protective action may occur without advance notice. The Privacy Policy explains deletion and retention. Completed purchases remain subject to their retailer agreements.

9. Disclaimers and responsibility

To the extent permitted by applicable law, the Services are provided “as is” and “as available,” without a promise of uninterrupted operation, error-free recommendations, or complete accuracy of third-party product information. We do not exclude any warranty, statutory remedy, or consumer guarantee that cannot lawfully be excluded.

To the extent permitted by law, Trend is not responsible for indirect or consequential loss caused by use of the Services. This exclusion does not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence where exclusion is prohibited, or any other liability that cannot lawfully be excluded. Nothing here removes responsibility or remedies that applicable law assigns to Trend. A retailer's responsibilities for its sale remain separate.

10. Complaints, disputes, and general terms

Contact hello@yourtrend.ing with a description of a problem so we can try to resolve it. Contacting us is not a prerequisite to exercising your legal rights or a restriction on statutory filing periods. These Terms do not impose mandatory arbitration, a class-action waiver, or a waiver of mandatory consumer protections. Applicable law and court access remain as provided by law.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. A failure to enforce a provision is not a permanent waiver. These Terms and the applicable app license govern your use of the consumer Services, without replacing a retailer's purchase terms.