TREND

Privacy Policy

Draft for legal review. Not yet effective or published.

Trend Engineering, LLC (“Trend,” “we,” or “us”) provides the Trend shopping app and yourtrend.ing. This Policy describes personal information handled through the consumer app, our public website, and support. Contact hello@yourtrend.ing for privacy, account, or support requests. Retailers, sign-in providers, and payment services also have their own privacy policies for their independent services.

1. Information and how we use it

2. Storage on your device

The app stores account-scoped cart records, likes and dislikes, viewing history, preference inputs and representations, pending checkout state, and limited order displays on your device. It also caches product details and images so browsing remains responsive. Session credentials are stored in the iOS Keychain. Ordinary cart and preference records are not a cloud-synchronized cart or preference backup; another device may not have the same local state.

Cached images and product details can be evicted without deleting your durable cart and preference records. Signing out clears session credentials but does not itself erase all local account records or delete your Trend account. Removing the app does not request deletion of server-side account information or merchant records, and may not remove credentials retained by iOS. Device backup and restore behavior also depends on your Apple and device settings.

3. Providers and disclosures

We use the following services for the roles described here:

We limit service-provider access to what is needed for their work and require appropriate confidentiality, security, and data-protection terms. For information shared by our app, we require protection consistent with this Policy and applicable requirements. A retailer or provider's independent use of information you give directly to it is governed by its own notices and your relationship with it.

We may also disclose information at your direction; when reasonably necessary to comply with law, protect rights or safety, address fraud or security incidents, or enforce our agreements; and in a financing, acquisition, merger, or asset transfer subject to appropriate safeguards and required notices. Your private cart and engagement history are not public shopper profiles.

4. Advertising, tracking, and cookies

Trend does not currently sell personal information, share it for cross-context behavioral advertising, use advertising identifiers, or combine your shopping activity with other companies' data for targeted advertising. Recommendations within Trend use your shopping preferences to select products. The app does not currently include a separate third-party advertising or analytics SDK.

The public website does not use advertising pixels or nonessential analytics cookies. Authentication and merchant checkout services may use cookies or similar storage for sessions, security, preferences, and checkout operation. The retailer's checkout can also include its own integrations and consent choices; review its notice before submitting information. This Policy does not grant permission for new tracking. We will provide required disclosures and obtain required permission before introducing it.

5. Retention

We retain account and profile information while your account remains active and as needed to provide the service. On-device cart and preference records persist until removed through the app, account deletion on that device, or applicable device storage controls. Recent viewing history used to avoid repeat products expires after 72 hours; recommendation learning retains a bounded set of recent product contributions rather than an unlimited history. Temporary product and image caches are replaced or removed as storage limits and freshness rules apply.

Checkout links expire after 24 hours. Safely abandoned, unopened checkout attempts become eligible for deletion after 30 days. Opened or unresolved checkout attempts and compact confirmed order records remain available for recovery and order history until account deletion or another applicable retention requirement. A checkout link expiring does not mean that the order record is deleted.

Support, security, and legal records are retained only as needed for their purpose and applicable obligations. We may retain limited information when required by law or necessary for an active dispute or security matter, and will explain applicable exceptions in responding to a deletion request. Backup copies expire through the relevant provider's backup lifecycle. We do not promise a fixed backup-deletion period that our providers have not confirmed.

6. Your choices and account deletion

You can change your shopping selections and remove cart items and reactions using available app controls. Contact hello@yourtrend.ing to request access, correction, a copy, or deletion of your personal information, or to raise a concern. We may need to verify your identity, but will not request your Apple or Google password.

Deleting your Trend account removes your account and associated Trend-held personal information, including linked checkout records, except information we must lawfully retain. The account deletion process revokes the relevant sign-in authorization and clears local account records and session credentials on the device completing deletion. Information remaining on another device may require removal there. Revoking Apple or Google access separately does not by itself erase all Trend information.

Deleting your Trend account does not cancel an order, obtain a refund, or delete information held independently by a retailer, Shopify, Apple, Google, or a payment provider. Contact the relevant provider for its records and rights processes. We will inform you of any additional processing time or legally required retention that applies to your request.

Depending on your location, you may have rights to portability, restriction, objection, withdrawal of consent, appeal, and complaint to a competent regulator. We respond under applicable law and do not unlawfully discriminate against people exercising privacy rights. Withdrawal of consent applies prospectively and does not affect prior lawful processing.

7. Security, legal bases, and international processing

We use authenticated access, restricted database permissions, encrypted network connections, and device credential protections. Temporary checkout links are encrypted in Trend's database. No system is completely secure. Protect your device and provider accounts and contact us if you suspect unauthorized access.

Where applicable law requires a legal basis, we rely on providing the services you request, legitimate interests in operating and securing them, legal obligations, and consent where required. Providers may process information in the United States and other countries where they operate. Where required, we use appropriate contractual or other lawful safeguards for international transfers.

8. Children and changes

Trend is not directed to children under 13, and they may not create a Trend account. If you believe a child under 13 has provided personal information, contact us so we can investigate and remove it as required. Additional restrictions may apply under local law.

We update the effective date when this Policy changes. We provide additional notice and obtain consent when required before materially changing how we use information. Questions and requests should be sent to hello@yourtrend.ing.